Learn more about our exclusive VIP Loyalty Program and how you can get involved.
You can be any age to play instantly in our Instant Play mode. However, if you would like to play for real money, then the minimum age you must be is at least 18 years old.
Unfortunately, at Grand Parker Casino, you can’t have two accounts on the same computer. At this time, you can not use the same credit card for two different accounts. The reason we do this is to avoid fraud accounts. Nevertheless, if you would like to create another account, please contact our customer support and they will gladly assist you!
Grand Parker Casino's secure online credit card system is quick, easy to use, and totally secure. For maximum security, all communications between your computer and the casino server are encrypted using SSL technology (Secure Socket Layer), which is the most widely accepted way of protecting data on the Internet. SSL encryption is used by banks and other institutions with the highest need for secure data transmissions. In order to make a deposit you must first register your Username and Password.
In order to run the Grand Parker Casino software on your PC, it requires a minimum of: Pentium 133Mhz, 8 MB of hard disk space, 16 MB of RAM with either Windows 98, 2000, ME, XP, NT, Vista and Windows 7 operating systems. If you want the best gaming experience, then set the resolution of your screen to 800X600 or higher and set the screen colors to High Color (16 bit) or more. If you are using a resolution of 640X480, you should consider hiding your Taskbar. You can do this by right click on the Taskbar, select "Properties" and then put a checkmark on the "Auto hide" checkbox.
Making a deposit is really fast and simple! All you have to do is follow these steps:
* At Grand Parker Casino we use the latest encryption and protection methods, to assure that your transactions and information are completely secure. Submitting credit card information and performing money transfers are as safe as performing them from your local bank.
To claim a bonus, you must enter a bonus code. Go to the cashier and click on the “redeem bonus” tab. You will find the area to input your bonus code there. Additionally, feel free to contact customer support at anytime for assistance or to learn what current bonuses are available for you.
Custom approval: Based on player status such as a VIP player, all withdrawals requested will be reviewed, approved or denied within 6 business days of the request being made.
Standard approval: All withdrawals requested will be reviewed, approved or denied within 10 business days of the request being made.
* If your withdrawal request has not been settled within the time period described above, or if you are experiencing any problems, please contact our support agent at:
Login into your account and simply follow these steps:
The sum will be sent to you via your choice of Wire Transfer, NETELLER or other Alternative payment.
All withdrawal requests are processed within 10 business days from their request date.
The minimum amount for a Wire Transfer Cash withdrawal is $100. If you have requested to withdraw an amount lower than these minimum amounts, we will not be able to process the requested withdrawal. If you choose Wire Transfer, please make sure you have your bank details ready so that you can let us know where to send your payment.
** If you have deposited funds to your account using only the NETELLER method, then your withdrawals can be credited back directly to your NETELLER account. Withdrawing through NETELLER is simple and fast.
For your protection and security we occasionally ask for your authorization in order to process your withdrawals. Also, we may ask you to verify and sign a list of your deposits to your account.
Please make sure that all the information you submit is accurate, up-to-date and complete, so that we can process your withdrawal request quickly and without delays.
Grand Parker Casino reserves the right to delay and/or stop the processing of withdrawal requests until final approval has been received for any outstanding deposit transactions.
It is very common when deposits are made using Credit cards, NETELLER, and Money Bookers get added to your balance within seconds. If your deposit was rejected you will receive a corresponding message in your browser. If you are experiencing further difficulties or if you are receiving an error message, please contact our support staff at:
Deposits made by all of our payment methods are credited to your account instantly. If for any reason your successful deposit has not been credited immediately, please contact us at: or see customer support for assistance.
If you still have any questions or comments about withdrawals, deposits or any other matter, please send them to: . We guarantee a prompt reply to any of your questions.
Grand Parker Casino uses the most advanced security measures possible, including a highly sophisticated Firewall and RSA encryption, to make sure that sensitive information remains 100% secure with us. To learn more about Grand Parker’s security measures, please visit the Security and Privacy page.
Perhaps, your Email provider is blocking messages coming in from malicious sites so strongly that messages from Grand Parker Casino were accidentally screened and blocked during this process. These mostly include the following: Comcast, Yahoo, Hotmail, MSN, AOL and Verizon. Please check your Junk Mail folder, and if there are still no Grand Parker Casino emails being received, contact Customer Support and your Email provider.
*** Important notice for receiving e-mails from Grand Parker Casino:
Internet service providers install powerful anti-spam filters to ensure that their customers only get the Emails they want to receive. This could result in you not receiving important account information and promotional emails.
Don't let Spam spoil your fun! Add to your permitted Emails list through your service provider.
Our software’s payout percentages are calculated by a sophisticated random number generator that is rigorously tested and uses highly complex algorithms. This ensures that our game payouts are honest and fair. For more information regarding this topic, please visit the Fair Gaming page.